I have been working in the software development industry since 2012 as part of UnitedThinkers, a company specializing in payment gateway solutions. Throughout my career, I have held multiple non-technical roles, including documentation, relationship management, and project management.

My professional experience is focused on coordinating projects, working with cross-functional teams, and bridging the gap between technical and non-technical stakeholders. This has given me a deep understanding of how business, compliance, and security requirements affect daily work beyond purely technical implementation.

In recent years, I have also been working with artificial intelligence, supporting project coordination and process optimization initiatives within the company.

Having spent many years in a software development company operating in the payments domain, I have firsthand experience with PCI Compliance challenges from a non-technical perspective. This course is built on practical knowledge of how PCI DSS impacts everyday roles such as project management, support, customer communication, and internal operations.

My goal is to help non-technical professionals clearly understand their responsibilities, avoid common compliance mistakes, and confidently navigate PCI-related situations without requiring a technical background.