I'm Archana, a transformation and change leader with 14+ years helping organisations through the new era of work. I've spent my career inside real change programmes, including AI adoption, watching what it does to people, not just to processes.

I'm Prosci certified, and I've given the occasional guest lecture on change. But the thinking behind this course didn't come from a classroom. It came from seeing the same pattern again and again: the technology rolls out, the training happens, the comms goes live, and adoption still stalls. Not because the tools are flawed. Because people are quietly dealing with threat, identity loss, and fatigue, and nobody is leading them through it.

That's what this course is about. The practical moves that actually shift adoption, drawn from what I've watched work and fail across industries.