Bilal Ahmed Abdou Hanafy is a seasoned professional in healthcare quality and patient safety, currently serving as the Deputy Director of the Quality and Patient Safety Department at Shefaa Al-Orman Hospital in Luxor, Egypt. With a background in medical laboratory technology, Bilal brings extensive experience in laboratory management, quality assurance, and biorisk management to his role. He holds certifications including CPHQ (Certified Professional in Healthcare Quality) and PC BRM (Certified Professional in Bio-risk Management), demonstrating his commitment to excellence in healthcare. Through his leadership, Bilal has achieved various accreditations and certifications for Shefaa Al-Orman Hospital, contributing significantly to its reputation for quality and excellence in patient care.