Gareth Cummings, Your Customer Experience Consultant, is here to bring the human back into Customer Experience. Specialising in working with start-ups and small to medium-sized businesses, Gareth is passionate about shifting the focus from short-term customer acquisition to unlocking the full lifetime value of your customers.

By crafting personalised, human-centred strategies, YourCXC helps you build lasting relationships, drive loyalty, and create experiences that keep your customers coming back. Let’s transform the way you connect with your customers and set your business up for sustainable growth.