Dr. Kim Faircloth, PhD, SHRM-SCP, SPHR, is a seasoned expert in leadership development, executive coaching, and human resources with over 30 years of experience. Her diverse roles as an Ombudsman, Mediator, and Director of HR and Training departments have honed her expertise in integrating conflict management into employee engagement initiatives. With degrees in HR Management and Organizational Leadership, Dr. Faircloth has coached thousands on addressing interpersonal conflict and fostering innovation. As an ICF-certified coach and trained mediator, she brings a wealth of practical knowledge to her role as owner of Conflict Sparks Change, LLC, and co-author of the bestseller "Conflict Sparks Change."