With several years of hands-on experience in the ServiceNow defense sector, I specialize in developing custom applications and solutions in fast-paced, high-security, on-premises environments. My background includes designing and deploying robust ServiceNow workflows, automations, and integrations tailored to meet the complex needs of government and defense organizations.

Throughout my career, I’ve worked extensively across core platform modules—Asset Management, CMDB, Request Fulfillment, and Security Operations—creating scalable solutions that meet stringent compliance and operational requirements. I’ve led projects involving custom applications built from the ground up, often under tight deadlines and mission-critical constraints.

I bring real-world insight to this course, drawing from a deep understanding of how ServiceNow operates in environments where uptime, accountability, and adaptability are paramount. My teaching philosophy is centered around practical application and exam-focused readiness, ensuring you not only pass the exam but also gain skills you can apply immediately in any ServiceNow environment.