Musab is an independent consultant from the United Kingdom who since his university graduation in 1997; has worked in the United Kingdom, Western Europe and the Middle East.

Key areas he has worked on include Business Process Improvement, ITIL/ITSM, Documentation, IT Strategy and Balanced Scorecard based planning and Vendor Management.

As a mature professional; he is always seeking out ways to improve the quality of his work and delivery. This course will be sharing extremely beneficial and important lessons learned along that journey.