Hi, I'm Nidhi Parmar, a consultative Supply Chain and Logistics Professional with more than 15 years of experience helping organizations translate business requirements into practical logistics, customs compliance, and supply chain solutions. My background spans global freight forwarding, where I worked closely with customers, suppliers, carriers, and operational teams to develop logistics solutions, manage international shipments, support customs processes, and deliver end-to-end supply chain outcomes. Throughout my career, I have been passionate about continuous improvement, operational excellence, stakeholder collaboration, and developing practical solutions that support business success

Today, I am an active member of the Canadian beverage alcohol industry, with more than seven years of experience working within one of Canada's most highly regulated supply chain environments. This experience has provided me with specialized expertise in beverage alcohol importation, customs compliance, excise duties, regulatory requirements, risk management, and supply chain operations.

Recognizing a need for practical, industry-focused training, I developed this course to help organizations strengthen internal capability, improve compliance awareness, and build employee expertise. Drawing on both my freight forwarding background and beverage alcohol industry experience, I focus on translating complex regulatory and operational requirements into practical, real-world learning

While this course is designed with the Canadian beverage alcohol industry in mind, the customs clearance, compliance, duty calculation, and supply chain principles covered can be applied by importers, logistics professionals, customs teams, and supply chain organizations across many industries.