Customer Relationship Management (CRM) expert with over 7 years of experience creating and implementing eBusiness solutions utilizing Siebel products.
Demonstrated proficiency in diverse facets of business analysis, including Business Process Mapping, Technical Architecture, Workflow Analysis, and eCommunication solutions.
Extensive experience with Siebel applications and verticals, including Server Administration, Sales Automation, Call Center, Workflow Manager, Order Manager, and Marketing Applications.
Background managing all aspects of project lifecycle in wide range of organizations.
Excellent computer skills, with expertise in Oracle, MS SQL Server, and other databases.
Goal-oriented team leader adept at building strong relationships with coworkers and clientele
